Our industry has become a lot smaller over the years but no one can disagree with the reputations of our former competitors as each one brought something unique to the market. This is why we have sought out the best from each of our former and current competitors to further empower our ability to see things differently, improve processes, and raise standards throughout every aspect of our service.

CCC provides superior technology as well as first class customer service. CCC utilizes feedback from all aspects of our service, including, employers, government agencies, and employees to build and enhance the systems that make our service the best in the business.

CCC’s Systems

C3 – CCC’s state of the art claims management database that accurately stores all data for the processing of news claims and storage of historical payroll, claims and tax information.

– Hamlet – CCC’s unemployment case manager unemployment case manager,provides users access 24/7 to view the complete case file or to effortlessly provide claim specifics and relevant documentation. Hamlet was built utilizing the standards established by the State Information Data Exchange System (SIDES), all responses are insured to be accepted by states who have or will be implementing SIDES.

– Payroll Manager – CCC believes in operating with transparency to promote trust needed for a true partnership with our clients. Payroll manager allows CCC clients the ability to review:

– files received

– date of receipt

– format of file

– date of retrieval by CCC

– date loaded by CCC

– total records received

– errors received with resolution.

– CCC Verify is CCC’s cost free Employment & Income Verification solution.  CCC Verify provides an automated solution for employers to outsource ALL types of verifications. Our state-of-the-art system allows verifiers of all types to instantly collect the information they need, along with portals for  employers and employees to easily access their data.

 

When Jay and Tim Rooney sold Jon-Jay, the competition made them an offer that couldn’t be refused. Not only was there a financial incentive but knowing their passion for their customers and the industry, they were promised the ability to continue to provide superior service to a larger group of customers. When it became apparent that the ability to truly provide a quality, customer focused service was not the focus of the new organization, Jay and Tim chose to severe their relationship.

When the opportunity to return to an industry that they were passionate about and rebuild the family legacy that John Rooney started in 1965, Jay and Tim embarked with the ability, foresight and drive to create an organization that was the best of the best. Gathering the best people, building the best systems to provide the best service. The third generation of industry leaders has begun assuming roles throughout the organization as account executives, IT professionals, human resources and communications.

The combination of family history, industry experts and cutting-edge technology, has resulted in a client retention rate of 99%.  CCC works with clients of all sizes, both for and not profit including:

– Fortune 50 & 500 companies

– 47 cities

– the States of Colorado, Georgia, Louisiana, New Jersey, North Carolina

– 41 colleges and universities

CCC service hundreds of thousands of claims through three mail centers, thirteen offices, and two data centers. The future is a bright one… and we are just getting started.

Contact CCC to see how we can save your organization time and money. Contact our Sales Team (800) 207-6926

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