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Stephanie Shiflet

Stephanie Shiflet began her career unemployment compensation consulting in 2004 with the TALX Corporation (subsequently Equifax).  Her attention to detail and thoroughness made her a natural fit as a Claims Examiner.  While Stephanie learned that she did enjoy both processing unemployment and dealing with a diverse client base, she was not a fit for the TALX Corporation and joined Corporate Cost Control after 6 months.

As a valuable member of the Claims Department, Stephanie is passionate about assisting CCC clients and educating them throughout the claims process to insure they have a better understanding of the unemployment process.  She enjoys providing daily education and consultation to ensure her clients understand the various state laws that affect a successful outcome when an unemployment claim is filed. 

For Stephanie the goal is simple for achieving success for her clients, “I will increase customer satisfaction by making sure we have complete documentation and information the state requires at the initial level so we have the best chance to receive a favorable determination.” It is this tenacity along with her customer service skills that make Stephanie a valuable asset to both the clients she serves and the Corporate Cost Control team.


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