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Stephanie Leptich

Stephanie Leptich has been in the unemployment compensation consulting business since 2000. She began her career with Jon-Jay Associates, Inc. as a receptionist.  Stephanie’s organizational skills quickly led to her promotion to the Claims Department as a Claims Analyst. 

Stephanie worked for several years in the Claims Department, where she developed her exceptional customer service skills.  Her customer first attitude resulted in a promotion in 2004 to the Hearings Department as a Hearing Coordinator.  Stephanie remained in this position until she took time off to start a family.

Stephanie joined CCC in 2011 as a Team Lead in our Claims Department. Her leadership skills, combined with the keen ability to assess client needs and her attention to detail, insure that all of her 9-team members provide not only the superior customer service that CCC expects, but also timely claim responses resulting in successful outcomes. 

In August of 2016, Stephanie became the Regional Manager of our West Region.  Stephanie insures that our  Claims and Hearings Departments provide superior customer service along with maintaining the high standards Stephanie has been known for throughout her career.  Stephanie is committed to using her roles at CCC to continue to promote a customer first culture.  

Stephanie sees each new position as an opportunity to train other team members in both her knowledge of unemployment and client satisfaction. She  confirms her passion by stating “I will increase customer satisfaction by treating the customer as being #1 and always providing the best customer satisfaction as I can.”


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