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Mecie Hardin

Mecie Hardin began her career in Workforce Solutions in 1983 with GatesMcDonald. As a Junior Account Executive, Mecie gained unemployment knowledge and experience by training in both the Claims and Hearing Departments. Mecie’s strong customer service skills resulted in a promotion to Account Executive in 1985.

As an Account Executive, Mecie was responsible for developing strong client partnerships by helping improve client success rates. Mecie helped improve client results through a consultative approach of education and training, report review, and communication. By using client reports to determine areas for improvement, Mecie would communicate with individuals involved in every level of an organization and provide targeted training to help tighten controls and improve compliance and win rates.

Mecie moved on to Frank Gates in 1997 and continued in her role as Account Executive when they were acquired by Jon Jay & Associates in 2000. Jay and Tim Rooney, the owners of Jon Jay Associates, knew that Mecie’s impeccable Customer Service skills would be a great fit for Jon Jay. Mecie’s customer-first attitude and strong problem-solving skills resulted in a client retention rate of 100% and were an asset to the Client Services teams at Jon Jay Associates.  

In April of 2005, Jon-Jay Associates, Inc. was acquired by the TALX Corporation (subsequently Equifax). Mecie was kept on as a Client Relationship Manager, and in 2014 the leaders determined that others could learn from her, and she was promoted to Senior Client Relationship Manager. Eventually, Equifax promoted Mecie to Strategic Account Manager, a position she held until she left the company to join CCC in 2020.

Mecie has truly come home. As one of the original members of the Jon-Jay dream team, which included Jay and Tim Rooney, Vice President of Client Services, Cindee Keaton, and Vice President of Operations Fiona Moran, Mecie is back where she belongs. CCC is so excited for a new group of clients to experience what it means to be taken care of by Mecie Hardin.


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