A large number of companies throughout North America do not regularly review the services CCC provides, and a large number have not done any type of formal review in over ten years. As we have seen a shift in our industry, many have decided that now is the time but are not quite sure what to ask, what to look for, and where to start.

As a small industry, there are very few options to choose from and trying to differentiate between each by reading an RFP can be problematic because I have seen that most will say and promise the same things… It might sound the same, but there are key differences! Realize, Real Eyes, Real Lies!

CCC’s foundation and culture begin with Customer Service 101, and we still believe this is a people business. We use technology to enhance our services, but our high touch approach allows our employees to make decisions that lead to your success. Your employees are people, the state agencies we work with are people, and the verifiers are people. Technology is great, but you cannot automate people, and the core nature of our business is heavily dependent on meticulous details and strict deadlines. Our people make sure we do what is needed to protect our clients’ interests while the technology gives you real-time transparency on every action and we are happy to put our reports side by side with what the state agency has on record.

We know that many of our competitors have tried to automate our services as much as possible and whereas that might be good for the bottom-line, for a while, the client will suffer both financially and from an administrative standpoint and the promises made in the beginning will fall by the wayside.

We still believe that our words must become our actions and we stand behind our promises and will put them in writing on legal agreements. As our employees are monetarily and professionally vested in each client’s success, our track record has been proven by our clients who are in the Fortune 10, Fortune 500, Industry leaders, and national conglomerates.

I guess I just let one of our secrets out of the bag, but by taking care of our employees, we ensure that our talent does not leave. By giving them a vested interest in your success, we ensure that they bend over backward to make sure we exceed all expectations. By allowing them to make decisions and drive successful results, we eliminate the logjam and headaches from having to wait for answers and having to deal with others who are not knowledgeable about your account.

Our culture, our philosophy, our why, our mantra, or whatever other adjective can be used is directly tied to always making sure that our words become actions! No tricks… No gimmicks… just results!

…And we are just getting started!


Contact CCC to see how we can save your organization time and money.
Contact our Sales Team
(800) 207-6926

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