To expedite the unemployment claims process, CCC recommends that our clients assign us as Power of Attorney (POA) and Address of Record (AOR) so that all unemployment documentation is sent directly to our address. Assigning POA and AOR is a relatively easy process, however, we do need assistance from the client to do so. If the client provides us with a list of their FEIN’s and state employer account numbers, commonly referred to as an SUI or EAN, we can then prepare and generate the POA’s for the client and simply have them signed, and in some cases, notarized, by the correct corporate contact. The POA’s should then be returned to our office for final review. Our POA Specialists will review and submit the forms to the State for processing. Once the State agencies receive the properly completed POA/AOR forms and update their records to reflect the CCC regional mailing office, the claims should then be heading our way!

CCC ensures that our client POAs are processed timely by maintaining a great relationship with all state unemployment agencies. We then run checks weekly state by state making sure that our POAs remain active. These steps protect CCC clients because an active and correct POA is what determines that all hard copy documents are received at one of CCC’s four mail centers and processed timely.

In addition, since CCC is a SIDES broker, the submission of the POA/AOR form to each State allows CCC to receive unemployment claims via an electronic exchange directly from the State agencies. The use of SIDES provides the employer a greater amount of time to respond both timely and adequately to claim requests as it eliminates relying on claims to be sent via snail mail.

POAs are vital to a well-run unemployment program. CCC’s POA Department is voracious in its activation and maintenance of these documents. This first stop on the timeliness train and only the beginning of what sets CCC apart from our competition.


Contact CCC to see how we can save your organization time and money.
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(800) 207-6926

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