As mentioned in the prior post, Collaboration is the second pillar that makes CCC unique and is embedded in our culture. How can an entire company come together to raise the bar if each one of us has come from different backgrounds and has seen things done differently? The answer is we do not simply hire for experience.  We look for one specific trait in each employee that serves as a catalyst for our entire team and propels us to overcome each challenge: Passion.

The bedrock of our entire foundation is centered on our clients. The only way we can achieve superior results is by having passionate team members who go the extra mile because they love what they do. As a flat organization, we allow our talented team to use every ounce of their experience; empowering them to teach others, resulting in exceptional service for our clients!

So… how are they doing?

Every month we utilize cutting edge technology to survey our clients on the customer service and performance that they receive from our partnership. The feedback we receive is a tremendous testament to the hard work we do. Our ability to listen to this feedback and implement effective changes, is the reason why we have a 99% client retention rate.

We also ask for specific feedback on how we can improve our technology and systems. When we find a new opportunity, we come together and gather additional feedback from the client.  Our CTO Dan Tienes and his team develop it in record time! Some of the most recent and most remarkable new advances, in our technology, includes

Our ability to Collaborate, with our clients,  does not end within the confines of CCC. Collaboration extends to the incredible partners that we work with to create the a bigger picture. In many cases, larger companies have other needs that CCC does not offer. We utilize strategic partners to assist in providing solutions, adding continued value in working with CCC.

CCC seeks out partners who have a proven track record, provide exemplary service, and who have the same commitment to data security as we do. One partner we  that we work with is CIC Plus, a provider of historical pay & tax statements, W-4’s, Custom HR Forms, Pay Statements, and Year End Forms. This type of external Collaboration creates raving fans within our own clients as well as within the market as a whole… And we are just getting started!

Contact CCC to see how we can save your organization time and money. Contact our Sales Team (800) 207-6926

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