I recently began working with a new client to CCC.  Up until now, they were working with a smaller competitor based in the west.  During our initial conversations, I had asked them about reports.  To my surprise, they advised that they never received any reports from their current UI vendor, and were only aware of how they were doing based upon the tax rate notices they received yearly.

This led to a conversation of what CCC can do in terms of reporting for them.   The beauty of the CCC reporting system is that it is customizable, and we can work with you to put into place a structure that will provide you with the most benefit of the information.  Furthermore, these reports can help your Account Executive to analyze potential areas of savings for you the client.

I have a client who is a franchisee for a popular restaurant chain.  A few years ago the client worked with me to put into place a reporting structure broken down by districts within the company.  Fast forward a year down the road, and this new structure  allowed me to get an overall sense of what the numbers for the entire company were, but also to drill down to find certain districts, and even more specifically stores that were not winning protestable claims and why.

The client and I were then able to analyze what some of the more successful districts were doing, and provide specific trainings company-wide in an effort to increase their winning percentage.  This company at the end of 2016 saw their protestable winning percentage rise 10%, and even better those districts that were struggling have all seen a drastic improvement in their UI numbers.  I can’t stress enough, the reports available to you from CCC can be such a valuable tool in keeping your unemployment costs to a minimum.


Contact CCC to see how we can save your organization time and money.
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