measure-customer-serviceSince 1965 CCC has been helping employer’s manage and reduce their unemployment costs. Over these 50+ years, we have pioneered many of the industry’s greatest innovations and have been focused on expertise in unemployment law. While rules, regulations, laws, and processes have evolved and changed, there has been one constant at CCC, and that is a high regard for excellent customer service.

Our original company, Jon-Jay Associates, was founded by John Rooney. His philosophy was if you provide a high-quality service, with excellent customer service, growth will come naturally. Growth through referral and word of mouth, rather than high-pressure sales, has been our model for success for over 50 years. This works because we focus our attention and resources on current clients to ensure they are receiving the highest level of customer service every day.

Our growth plans for the next 5-10 years include many more innovations in the unemployment cost management industry. Our plans also include providing our clients with additional workforce solutions and exciting new processes to save them time and money.  This will all be done while keeping our focus on the cornerstone of our company, excellent customer service


Contact CCC to see how we can save your organization time and money.
Contact our Sales Team
(800) 207-6926

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