CCC is constantly seeking ways to streamline processes and add value to our clients’ experience. Hamlet, CCC’s unemployment case manager, provides users access 24/7 to view the complete case file or to effortlessly provide claim specifics and relevant documentation from any computer via our secure site.
Hamlet improves efficiency and increases transparency by:
Efficiency:
- Because Hamlet was built utilizing the standards established by the State Information Data Exchange System (SIDES), all responses are insured to be accepted by states who have or will be implementing SIDES
- Clients are directed through separation issue-specific questions for each unemployment claim resulting in complete and accurate details provided to the state agency
- Hamlet provides recommendations for specific documents needed for a successful claim decision and easy upload options for all separation documents
- All responses are via Electronic transmission to state unemployment agencies ensuring a timely response is received.
- Personalizing the of communication needed to gather necessary details and documentation for a complete and timely claim responses
- Allowing an unlimited number of users and levels of communication
- Simple Workspace to view and access all pending communications
Transparency:
- Online storage provides access to viewing all communication and documentation related to each unemployment claim including state unemployment agency forms and CCC responses
Hamlet is an enhancement of the unparalleled support and training provided by your service team. Combined these resources ensure minimum impact of unemployment costs on your organization’s budget for additional information and a demonstration of the system contact CCC at (800) 207-6926 or info@corporatecostcontrol.com.
