Though California is in the midst of paying off a large federal unemployment insurance funding loan, the state recently invested in a $16 million program to enhance the benefits collection process for unemployed people. 

As the state continues to dig out of the debt it incurred after the recession caused its UI fund to take a heavy hit, it is also working to clear out backlog that has built up since then. UI Online, as the system has been designated, will allow users to manage their unemployment claims online in a move that will hopefully streamline a number of processes for unemployed people in California.

UI Online to make claims easier as roll out kicks off
The claim management system is accessible 24/7 and will be available in English and Spanish. UI Online users will be able to register, certify for benefits, look at and change their appointments, receive information on processed payments and more through the system. 

“This does revolutionize how we provide critical unemployment benefits, and that’s to Californians at their time of need,” Loree Levy, EDD deputy director of public affairs, explained at a press conference, according to TechWire.

The EDD began rolling out the online UI system to a small pool of Californians last month. The agency will continue to phase-in the claim management program through the next 10 weeks. The EDD has already begun reaching out to the 400,000 people who collect unemployment benefits in the Golden State to alert them to the system’s impending implementation. California will provide individuals with customer account numbers, so that they may take advantage of UI Online if they’d like. 

Early reviews positive for UI Online
Thus far, early users appear to be pleased with the digitized UI claim management system. So far 15,000 people have been given access to the $16 million system, and of those online users, two have asked for assistance with using it, according to KCRA 3 News. Though the system roll out cost more than expected, and has been delayed, the final product has left people such as Amandeep Kaur satisfied with its services. 

Initially, after she had been laid off, Kraur tried calling the EDD several times to file a claim for unemployment, she told the news source. The response, after waiting around 30 minutes each time she called? Nothing. Then Kraur was given access to the UI Online mobile app, and since then all of her dealings with the EDD have gone smoothly. Hopes are that the other 399,999 people in the state who collect unemployment benefits use the system and have the same experience. 

At Corporate Cost Control, we work closely with employers across the country to better manage the nuances of unemployment insurance. Legislation changes on the state level could impact you today, and we welcome any questions or concerns you may have on a wide range of topics.

Contact CCC to learn how we can save your organization time and money (800) 207-6926

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